Here at Eagle Paving, we are frequently asked what makes us different. Surprisingly, this can be a difficult question for many companies to answer. When someone asks this question, they are not asking what the company does, or for a list of projects, awards, selling points or how much revenue they did last year. What they are asking is why they should trust you for their project. Many companies cannot answer this question because they do not know the answer themselves.
We too have a long list of credentials and merits from years in business to high-profile clients, but that’s neither what makes us different nor drives us. What drives our unparalleled service and passion for paving is our team. We are not a collection of metrics on how many square feet of roadway we have paved or tons of concrete poured, we are a group of dedicated individuals working as a team towards a common goal. Just like you, we go to work each day not only to earn a paycheck, but have a feeling of fulfillment and job satisfaction that only comes when a person commits themselves fully to the job. The job we have committed ourselves to is being the best paving company in California.
What surprises our customers the most, and gives them the first insight into how well we work as a team, is our level of customer support. Paving and concrete work is a heavy-duty job full of large equipment, loud noises and dirty boots – but under that rough exterior are people with smiles, eager to go above and beyond to see each job is completed to perfection. It’s no different in the office where a friendly staff is either supporting our crews or helping customers. Anyone to whom excellent customer support does not come naturally quickly find this is not the work environment they want to work.
And perhaps most important, is we plan on being around a long time. We don’t cut corners today at the expense of the future. We can stand proud behind the projects we completed a decade ago, and plan to do the same a decade into the future and beyond. Providing low-quality work is one of the fastest ways to ensure a business won’t be around a long time so it’s just not in our DNA. This is true from the greenest worker at the site all the way up to the company leadership. The proof is in the fact that so much of our business comes from the referrals of other happy customers.
So the short answer to what makes us different is our people. Our people care. They care about you and they care about your project. Every customer who walks through our door gets the gratitude, respect and friendliness they deserve. And their project is completed on-time and on-budget by the best team in the paving and concrete industry.